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Return Policy

Withdrawal Instructions

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us


Am Rossacker 9

83059 Rosenheim


Phone: +49 8031 35 22 55 100

of your decision to withdraw from this contract by an unequivocal statement (e.g. letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you the payment of the product, the costs of delivery have to be paid by the consumer. 

In principle, according to Section 357 (6) of the German Civil Code (BGB), the consumer bears the return costs after he has withdrawn a contract concluded online.

We reimburese you the payment of the product without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.

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